Customer Testimonials | Alpha Catering Equipment

Testimonials

The kitchen is undoubtedly one of the most important aspects of a hospitality business. Get it right and you’re flying high. Get it wrong and you’ll watch as your business suffers because of inefficiency. Unfortunately, many entrepreneurs in the hospitality industry don’t realise that designing a commercial kitchen is an art and a science. You don’t just install equipment, benches and other workspaces where they’ll fit. Everything needs to go in the proper place to ensure maximum efficiency and productivity in your staff’s workflow, which will lead to better margins and more money in your pocket.

I was searching for commercial blender and I was impressed with the selection that Alpha Catering Equipment had. What I did is to call their showroom and spoke to one of their customer representatives, Alesha. I was pleased on how she helped me in choosing for the best commercial blender. Great job Alesha!

Name: Cherry
Location: Melbourne
Rating:
100%

I need a combination oven for my bakeshop but I don’t have any idea about the best company that I can trust on this until I found Alpha Catering Equipment. I spoke to Baha and I was impressed on how he helped me in choosing for a top quality combination oven. Thank you so much!

Name: Peter C
Location: Melbourne
Rating:
100%

I am planning to replace my deck oven but I didn't know where to buy a really good quality one until I found Alpha Catering Equipment. I decided to contact them and one of their Aimee and she helped me in choosing for a high quality yet affordable deck oven I was impressed on how she handled all my concern. Thanks Aimee!

Name: Ryan S
Location: Sydney
Rating:
100%

I want to replace my boiling water unit in our office but I was confused on where I should buy. My friend recommended me to try Alpha Catering Equipment, and I am glad he did. I am very impressed with how they helped me in choosing the perfect boiling water unit. I will surely recommend them to anyone who needs commercial kitchen equipment.

Name: George G
Location: Melbourne
Rating:
100%

When our work coffee machine encountered significant damage, we saved a bit of money together to get a new one. I browsed the web and was attracted to the prices from Alpha Catering Equipment. I place an order with them, and I was impressed with their fast delivery. Keep up the good work guys. I will be your loyal customer from now on.

Name: Alistair D
Location: Sydney
Rating:
20%

I was opening my new restaurant and was looking for the best and professional provider of catering equipment, and I found Alpha Catering Equipment. I was never disappointed with the wide selection of products they offer. It was a bit scary at first, but their customer service are patient, knowledgeable and approachable. The delivery was fast, the product is of high quality, and the price was great. For sure, I’ll work with you again in the future!

Name: Byron K
Location: Sydney
Rating:
40%

My commercial juicers were not functioning at all, and we needed them working as it cost us lost revenue. We called up Alpha Catering Equipment and had a replacement that day. I can truly say that my money was never wasted when I purchased their juicers. Thank you, Alpha.

Name: Hasitha N
Location: Sydney
Rating:
60%

Thank you Alpha Catering Equipment, and especially Travis. Opening up a new business is daunting, especially a restaurant, and you were absolutely great with helping me figure out what I needed. I don't know what I would have done without you. Probably wouldn't have even had an oven on opening night! Thanks again Travis. I'll definitely be back!

Name: Neal R
Location: Melbourne
Rating:
80%

I ordered a triple bowl slush machine from Alpha Catering Equipment. About an hour after placing my order, I received a call from a lovely lady called Yasmin. She explained the machine I had ordered wasn’t in stock and it would be a few weeks before they had it again. She offered me a complete refund or an alternative. I decided to wait for the unit I wanted but I was very impressed with how the whole situation was handled.

Name: Kayla S
Location: Brisbane
Rating:
100%

I’ve been dealing with Terry, Alpha Catering Equipment’s owner, and I have to say he has been incredibly helpful. I’ve been in the service industry for a while now and none of the vendors I’ve ever worked with have come anywhere near Terry’s level of patience. Yes, I’m one of those nitpicky types but Terry went above and beyond to make me happy. You’ve got a lifelong customer in me!

Name: Adam G
Location: Sydney
Rating:
100%

Tessis was really knowledgeable about the product ranges Alpha Catering Equipment offers and helped me choose exactly what I needed, which was awesome since I don’t know a lot about combination ovens. Delivery was super-fast, the price was great and the product is excellent. Very friendly and efficient company. Will definitely work with them again.

Name: Dean B
Location: Sydney
Rating:
80%

I needed a new coffee machine and, to be honest, I was completely overwhelmed with the selection Alpha Catering Equipment offers. So, I decided to give them a call and spoke to Arthur. He was extremely patient and helped me choose the best coffee machine for what we needed. To be honest, I half expected him to push the most expensive unit on me, but he didn’t. He really did care that I made the right choice and that was really cool. And I have to thank Arthur again for his patience in answering my million questions.

Name: Natasha M
Location: Sydney
Rating:
100%
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